Customer Service
1. Eligibility for Returns
- Items must be returned within 7 days of purchase.
- The product must be unused, unopened, and in its original packaging.
- Perishable goods (such as fresh vegetables, dairy, and meat) are non-returnable unless they arrive damaged or defective.
2. Return Process
To initiate a return, please contact our customer support team at coustmercare@razcofoods.net with your order details and reason for return. Once approved, you can either:
- Drop off the item at our nearest store.
- Request a pickup if eligible (available for select locations).
3. Refund Policy
- Refunds will be processed within 5-7 business days after receiving the returned item.
- The refund will be credited back to the original payment method.
- Shipping charges are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at coustmercare@razcofoods.net.
5. Contact Us
If you have any questions about our return policy, feel free to reach out to us:
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